# Journey
<!-- jid:0bc5b8a8-2448-4201-83f2-d2ee6b6c3a6c -->

## Week 12
<!-- fid:4186 -->

### Questions
<!-- sid:4186 -->
#### Overall, how’s it going?
<!-- qid:70675 type:range actor:employee-only required -->
> **Manager-facing text:** *(Same)*


#### Do you have the tools you need to do your job?
<!-- qid:70678 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes <!-- triggers:cgid:9130 -->
- No <!-- triggers:cgid:9130 -->

#### Are you clear about your role and what you need to do?
<!-- qid:70680 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes <!-- triggers:cgid:9131 -->
- No <!-- triggers:cgid:9131 -->

#### Have you had regular feedback about how you’re getting on?
<!-- qid:70682 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes <!-- triggers:cgid:9132 -->
- No <!-- triggers:cgid:9132 -->

#### Do you feel fit, healthy and mentally strong?
<!-- qid:70684 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes
- No <!-- triggers:cgid:9133 -->

#### Are you living our values?
<!-- qid:70686 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

> **Help text:** *<div><b>Creative </b></div><div>Turn the ordinary into the extraordinary by adding thoughtful touches that delight our guests, people, and owners—whether it’s a beautifully plated dish, a uniquely arranged space, or a surprising twist in the day. Look for imaginative solutions that make someone’s day easier, brighter, or more enjoyable, understand everyone has different perspectives. Approach every task as an opportunity to make things better—whether it’s enhancing a guest’s stay, improving a process, or bringing new ideas to life. </div><div><br></div><div><b>Warm </b></div><div>Create an atmosphere where everyone feels they belong, with gestures that make people feel appreciated and cared for. Stay one step ahead by noticing unspoken needs and doing what it takes to make life easier or moments more special for our guests, people, and owners. Show genuine thoughtfulness in all that you do, from the way you greet someone to noticing the smallest details. </div><div><br></div><div><b>Playful </b></div><div>Add a spark of joy to every interaction, whether it’s a cheerful comment or a small gesture that surprises and delights. Keep the energy light and uplifting, making each moment feel effortless and full of life. Let your personality shine through—bring warmth, character, and a sense of fun to everything you do, creating moments people will remember.</div>*

- Yes
- No <!-- triggers:cgid:9134 -->

#### Do you feel supported by your manager and your team?
<!-- qid:70688 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes
- No <!-- triggers:cgid:9135 -->

#### Are you working well with your team?
<!-- qid:70690 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes
- No <!-- triggers:cgid:9136 -->

#### Are you up to date with your onboarding checklist?
<!-- qid:70692 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes
- No <!-- triggers:cgid:9137 -->

#### Would you recommend The Rosedon as a great place to work?
<!-- qid:70694 type:nps actor:employee-only required -->
> **Manager-facing text:** *(Same)*


#### Is there any development you feel would benefit you as you move forward?
<!-- qid:70695 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes <!-- triggers:cgid:9138 -->
- No

#### Now you’ve been here for three months, can you see yourself progressing your career here?
<!-- qid:70703 type:select actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes, I’d like to progress here
- I’m really happy in this role, for now
- I’m thinking of moving on
- I’m not sure yet
- Other <!-- triggers:cgid:9139 -->

#### Are you happy with your performance so far and ready to move out of the onboarding period?
<!-- qid:70705 type:radio actor:employee-only required -->
> **Manager-facing text:** *(Same)*

- Yes
- No <!-- triggers:cgid:9140 -->

#### How can we support you over the next three months?
<!-- qid:70697 type:long-text actor:employee-only required -->
> **Manager-facing text:** *(Same)*


#### Is there anything you’d like to discuss with #SUBJECT_NAME# after their first twelve weeks?
<!-- qid:70699 type:long-text actor:manager-only required -->
> **Manager-facing text:** *(Same)*


#### Please ensure you have completed the onboarding checklist:?
<!-- qid:70820 type:checkbox required -->
> **Manager-facing text:** *Please ensure #SUBJECT_NAME# has completed the onboarding checklist:*

- Rosedon People & Culture Induction including purpose & values completed
- Full tour of The Rosedon including Heart of House completed
- Department induction /checklist & full tour completed
- Hours of work & breaks /rota & holiday requests/pay, benefits & gratuities explained
- Met the GM, DGM & Exec team
- New employee paperwork all completed and returned – signed off by P&C only
- Job description issued & talked through
- Work Etiquette Boundaries issued & explained
- Uniform received & how to look after explained
- Week 1/4/8/11 Check ins / coffee chats completed during probation by department manager
- Mapal/Flow online compliance training completed - Health & Safety /People & Culture policies / Department policies
- Communication tools – Mapal/Noticeboards/Meetings etc explained
- Department SOPs & standards issued & talked through
- Emergency & procedures issued and talked through
- Service training completed or planned as applicable - guest care / complaints/upselling /telephones/communication etc
- Leadership training completed or planned as applicable
- Korero Career review timings explained post probation
- Ongoing training needs agreed and planned in

#### Your manager will conduct your week 12 probation review to confirm you’ve met all key job requirements. If any areas are incomplete, your probation may be extended or other actions discussed before agreeing on next steps?
<!-- qid:70825 type:label -->
> **Manager-facing text:** *(Same)*


#### Has #SUBJECT_NAME# been signed off?
<!-- qid:70821 type:radio stage:collab-doc-only actor:manager-only required -->
> **Manager-facing text:** *(Same)*

- Yes <!-- triggers:cgid:9187 -->
- No <!-- triggers:cgid:9188 -->

> **Conditional Group** *(1 = Not having a good experience so far)*
> <!-- cgid:9128 -->
>
> #### That’s not great, tell us what’s happened?
> <!-- qid:70676 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Conditional group 9129)*
> <!-- cgid:9129 -->
>
> #### What could we do better? We’d love you to be a 10?
> <!-- qid:70677 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Yes)*
> <!-- cgid:9130 -->
>
> #### Tell us more:?
> <!-- qid:70679 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Yes)*
> <!-- cgid:9131 -->
>
> #### Tell us more:?
> <!-- qid:70681 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Yes)*
> <!-- cgid:9132 -->
>
> #### Tell us more:?
> <!-- qid:70683 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9133 -->
>
> #### Tell us more:?
> <!-- qid:70685 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9134 -->
>
> #### Tell us more:?
> <!-- qid:70687 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9135 -->
>
> #### Tell us more:?
> <!-- qid:70689 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9136 -->
>
> #### Tell us more:?
> <!-- qid:70691 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9137 -->
>
> #### Tell us more:?
> <!-- qid:70693 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Yes)*
> <!-- cgid:9138 -->
>
> #### Tell us more:?
> <!-- qid:70696 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Other)*
> <!-- cgid:9139 -->
>
> #### Tell us more:?
> <!-- qid:70704 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9140 -->
>
> #### Tell us more:?
> <!-- qid:70706 type:long-text actor:employee-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(Yes)*
> <!-- cgid:9187 -->
>
> #### Date of sign off:?
> <!-- qid:70822 type:short-text stage:collab-doc-only actor:manager-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> #### Confirmed by:?
> <!-- qid:70823 type:short-text actor:manager-only required -->
> > **Manager-facing text:** *(Same)*
> 
>
> **Conditional Group** *(No)*
> <!-- cgid:9188 -->
>
> #### Reason:?
> <!-- qid:70826 type:short-text stage:collab-doc-only actor:manager-only required -->
> > **Manager-facing text:** *(Same)*
> 
>